OnCallSolve
Rachel Torres

Rachel Torres

Author
Senior Technical Writer

Austin, TX


Rachel Torres is a Senior Technical Writer with 9 years of experience covering accounting software, small business finance, and tax technology. She holds a QuickBooks Online ProAdvisor certification and a B.S. in Business Administration from San Diego State University. Before transitioning to full-time writing, Rachel spent four years as a bookkeeper for a mid-sized retail company, where she implemented and trained staff on QuickBooks Desktop. Her guides have been read by over 2 million small business owners, accountants, and bookkeepers. Rachel specializes in translating complex QuickBooks error codes, payroll issues, and sync failures into clear, actionable step-by-step fixes. She is based in Austin, Texas.

Areas of Expertise
QuickBooks Online
QuickBooks Desktop
QuickBooks Payroll
Small Business Accounting
Bookkeeping
Software Troubleshooting
Accounting Software Reviews
License & Certification
QuickBooks Online ProAdvisor Certified
QuickBooks Desktop ProAdvisor Certified
B.S. Business Administration, San Diego State University