Mcafee Customer Service Phone Number
Direct support line for McAfee Antivirus. Verified phone number, real wait times, and the fastest way to reach a live agent.
24/7
McAfee Customer Service Overview
Phone Number
+1 (866) 622-3911Support Hours
24/7
Best Time to Call
Weekday mornings for shortest wait times
Average Wait Time
~~18 minutes
Category
Security Software
What to Have Ready Before Calling McAfee
Before calling McAfee support, have the following ready:
- Your McAfee account email (used to sign in at my.mcafee.com)
- Your McAfee product (Total Protection, LiveSafe, Identity Protection, etc.)
- Your order number or subscription details
- Your operating system and device type
- The issue description — if calling about auto-renewal, have the charge date and amount
McAfee Contact Information
McAfee Website:
mcafee.comMcAfee Help Center:
Visit McAfee SupportCorporate Office Address:
McAfee LLC
6220 America Center Drive
San Jose, CA 95002
United States
Chat Support:
Start Live ChatEmail:
support@mcafee.comAbout McAfee
McAfee LLC is an American global computer security software company. Products include McAfee Total Protection, McAfee LiveSafe, McAfee AntiVirus Plus, McAfee Identity Protection, and McAfee Safe Connect VPN. McAfee protects consumers and businesses in over 150 countries.
McAfee support handles auto-renewal cancellations, refund requests, installation failures, performance issues, licence transfers to new devices, and identity protection alerts.
Conclusion
To stop McAfee auto-renewal without calling, sign in to my.mcafee.com → My Account → Subscriptions → toggle off Auto-Renewal. Make the change at least 24 hours before your renewal date.
McAfee licences are tied to your account, not your device. To transfer to a new computer, sign in at my.mcafee.com, remove the old device under My Devices, and install McAfee on the new machine using the same account. No phone call needed.
Frequently Asked Questions
Call +1 (866) 622-3911 and ask to disable auto-renewal, or log in to my.mcafee.com → My Account → Subscriptions → toggle off Auto-Renewal. Make the change at least 24 hours before your renewal date to ensure it processes before the charge occurs.
McAfee's real-time scanning can impact performance on older hardware. Open McAfee → Settings → General Settings → scheduled scans and change the scan time to 2am or another off-peak hour. You can also exclude high-activity folders from real-time scanning to reduce CPU usage.
McAfee licences are tied to your account, not your device. Sign in at my.mcafee.com → My Account → My Devices, remove the old device, then download McAfee on your new computer using the same account. Call +1 (866) 622-3911 if you need help removing a decommissioned device.
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