TurboTax Support Center – Help, Errors & Downloads
TurboTax
TurboTax is a tax preparation software package developed by Intuit. It is the top-selling retail tax preparation software in the United States. TurboTax guides users step-by-step through their tax return and offers options including TurboTax Free, Deluxe, Premier, Self-Employed, and TurboTax Live.
This support center is your one-stop resource for everything TurboTax — from verified phone numbers and live wait times to step-by-step error fix guides, official downloads, and answers to the most common customer questions. All information is reviewed by verified support specialists and cross-checked against official TurboTax documentation before publishing.
TurboTax Support Options
The fastest way to resolve a TurboTax issue is to speak directly with a support agent. Below you'll find the verified TurboTax customer service phone number, current support hours, average wait time, and the best time to call to avoid long holds.
- Phone Number
+1 (800) 446-8848
- Support Hours
Mon–Fri 5am–9pm PT, Sat–Sun 7am–4pm PT
- Avg Wait Time
~~15 minutes min
- Best Time
Mid-morning weekdays (9am–11am PT)
About TurboTax
TurboTax is a tax preparation software package developed by Intuit. It is the top-selling retail tax preparation software in the United States. TurboTax guides users step-by-step through their tax return and offers options including TurboTax Free, Deluxe, Premier, Self-Employed, and TurboTax Live.
Conclusion
TurboTax is the most widely used tax preparation software in the United States, with products ranging from the free federal filing tier to TurboTax Live, which connects you with a real CPA or tax expert for review and advice.
If you need help with your TurboTax account, billing, or a specific tax situation, visit the TurboTax Help Center at turbotax.intuit.com/support or call Intuit's TurboTax customer service. TurboTax Live subscribers can request an expert to review their return before filing.
OnCallSolve is an independent support directory. We are not affiliated with or endorsed by Intuit Inc. or TurboTax. All product names and trademarks are the property of Intuit Inc.
Frequently Asked Questions
TurboTax offers a Free Edition for simple tax returns with a W-2 and standard deduction. If your situation includes additional income, deductions, or investments, you may need Deluxe, Premier, or Self-Employed. You can prepare your return for free and only pay when you submit.
TurboTax offers a maximum refund guarantee. If you find a larger refund using another service, Intuit will refund the TurboTax purchase price. Contact TurboTax support within 60 days of purchase with documentation of the competing refund.
Log in to turbotax.intuit.com and navigate to Tax Home. Under Your Tax Returns and Documents, you can view and download PDFs of all prior year returns filed through TurboTax. Returns are stored for seven years.
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